How Van Plus Works

If you’ve never used Van Plus before, Dont Worry, here’s a guide to how we work. If here doesn’t answer any concerns you have, we will be more than happy to go through any concerns over the phone, email or web-chat.

Vicki (Muswell Hill)

★★★★★
We were both delighted by the service we got from our Man and Van and couldn’t recommend you highly enough. The young men who moved us were charming, cheerful and careful. What more could one ask? Moved by Van Plus to NW1 Y3P
> Check out our reviews on Review Centre!

1

Tell us the time you need the van, what you are moving, and the location (A to B). We will ask for the postcodes and then we will be able to provide you with a price. There are now so many ways to book with van plus: call us, email us, chat to us or use our online booking system. We even have our shinny new app coming out soon! Once booked, you will receive a text message just to let you know every things booked.

2

A friendly man and his van will arrive at your address, our computer sends you another text giving you the drivers details, company info and van registration so you can be sure our driver has arrived.

3

Agreed rate starts upon our arrival. The driver will assist you in every way possible (driver`s loading rate). Please bare in mind that there can be a charge for stairs. Two people can travel free with the driver. If the driver arrives then you suddenly think you need an extra van, no problem call us and we can arrange it! Oh and remember keep the van as long as you need it!

4

When the job is completed you can ring us up to pay the remainder of your payment, pay through the app or pay the driver in cash. If you’ve needed them longer than expected, please pay accordingly (If you are ever unsure please call us and we will advise you.)

0203 5884 901



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